Please check the vacant room status on our website
If you are interested in viewing the room:please send us your inquiry from room viewing request form.
If you have to make reservation request without room viewing:Please skip to procedure 3.
If you have any questions:inquiry form
*Basically, you can reserve the room if your move in date is within 3 month ahead.
*Minimum 1 month staying term required.

For Room viewing & Questions
If you would like to take a look at the room or have any questions,
please send us Room viewing / Inquiry form.

If you don’t need the room viewing,
Please go on 3. Reservation Request.

- Rent would be charged from below timing -
*For more details*
Now available rooms: within 15 days from applying date
Rooms in new houses: within 15 days from opening date
Future available rooms: within 15 days from available date

*Depends on vacancy status of each house, it can be possible to extend your rent start day.
If you are interested in one of Borderless House and want to know about availability for extending your rent start day, please feel free to contact us.

Our staff will meet up with you at the closest station from our house on the day.
We will set the meet up time for room viewing. from 10:00 to 18:00.

Please send us filled out reservation form. The form would be found on each house pages.
We will contact you in 2 business days after your reservation form submission.
At that time, we will request you to submit a copy of your passport and ID with your pictures on.
*Guarantor is not necessary but we must have contact information of your family.
*Emergency Contact Information
The purpose of using Emergency Contact Information is to let your family knows if you get into an accident, have serious illness, or are missing. We may contact to your family member when we decide if it is necessary.
*Late payment When we always receive rent late and cannot reach you, we may also contact to your family member to collect rent by stating reason of doing it. Please give us your current updated contact information and pay rent on time.

Based on your application form and ID, we will carry out internal screening process.
We will let you know the result within 3 business days.
We do not disclose our screening criteria.
- Necessary ID -
(1)ID with your photo:such as passport, driving license
(2)Employee ID, student ID or health insurance ID

After passing screening, please proceed management fee and deposit payment to our bank. account.
Money transferring charge would be your burden. After we confirm your payment, your reservation would be　Finalized.
*If we can not confirm payment within 3 business　days, we will cancel your application.
About deposit and management fee
*When moving out, at the maximum, whole amount of deposit would be refunded.
If we possess uncollected credit, we will deduct the uncollected amount from deposit.
In the case of cancellation before concluding a tenancy agreement, management fee and deposit will not be refunded.

*If you give us moving out notice before more than 61days, we will pay 10,000 yen back when moving out.

- Initial fee breakdown -

• Management fee¥15,000
• Deposit¥15,000
• Pro-rated first month rent and utility fee
• (If necessary) Blanket, sheets, pillow lease¥7,500 for whole staying term.

After we receive and confirm your first month rent payment, tenancy contract would be concluded at our office or at Borderless House You will be able to check contract document from our website.

We will set the meet up time for moving in. from 10:00 to 18:00
- What you will need when moving in -
You do not have to prepare any documents or Japanese seal.
Please bring futon(beddings). Or, lease from us.

- Regarding futon(beddings) -
Please bring or lease bedding set.
A mattress is prepared on the bed, but sleeping without using sheet is not allowed.

You are to proceed rent payment by 3PM of 26th of every month for the upcoming next month.
Japanese banks are closed on Saturday, Sunday and Japanese holidays.
If the 26th is bank closed days, please remit money before these days.
We do not accept delayed payments.
If you are not able to remit money from banks, you can use Paypal service.
*When we always receive rent late and cannot reach you, we may contact to your family member to collect rent by stating reason of doing it.

You must give us 1 month move out notice in advance from our website. Even if your move out is urgent, you must pay 1 month rent and utility fee.
* You will get ￥10,000 by sending move out form 61 days earlier with fixed move out date.
　(Only for long-term contract tenants who have stayed more than 61 days)

1. B.H. staff and a tenant must be done move out process face to face.
2. Move out could only be done between 10:00-18:00.
3. You must remove all of your luggage.
4. If we find breakage or dirt, we will have to charge restoration fee.
5. Please return keys. After inspection we will refund deposit by cash.