RESERVATION PROCESS
Move-in Process in 4 Steps
- Submit a reservation form
- Optional *If you wish to view the room
- ●Submit a room viewing request form
- ●Phone/Skype call regarding the viewing
- ●Room viewing
- Phone/Skype call regarding move-in
- Reservation procedures
- ●Payment of the initial fee, etc.
- ●Upload your ID photo
- ●Upload your self-introduction
- Move-in（Contract Signing）
- Submit a reservation form
- Skype session regarding move-in
- Reservation procedures
- ●Payment of the initial fee, etc.
- ●Upload your ID photo
- ●Upload your self-introduction
- Move-in（Contract Signing）
Required Fees
Initial Fees
- ●Key money 30,000 yen
●Deposit 20,000 yen - The following amounts will be deducted as restoration costs upon moving out.
- 1）For stays of less than 60 days：5,000 yen
2）For stays of 60 days or more：10,000 yen - ●Pro-rated rent and utilities for the first month
- If you move in on or after the 20th of each month, rent and utilities for the second month will also be charged
- ●Bedding set rental *Optional（Bedding set includes sheet, mattress pad, futon, futon cover, pillow, pillow cover, and blanket.）
- One-time rental fee 9,000 yen
※Payment must be made within 3 business days after the phone/Skype call.
Monthly Fees
- ●Rent
●Utility fee
At the Time of Recontract
- Recontract fee 10,000 yen
- ※The minimum stay duration is one month, with an initial contract typically spanning approximately 11 months. You have the flexibility to tailor the contract length to your needs during this period. Should you wish to move out, we kindly request a 30-day advance notice, which can be submitted via the move-out request form on our website. If you're considering renewal, we ask for a 60-day notice before the contract's expiration date. At that time, a recontracting fee will apply.
Payment Methods
Three payment methods are available:
※The tenant is responsible for transfer fees, system usage fees, and any other associated charges.
- ①Bank transfer
- ②Credit card (VISA/MasterCard only)
- ③Cash payment at a convenience store.
Move-in Day Procedures
Tokyo Area
- ●Available Time
- Monday to Saturday at 11:00, 14:00, and 16:30 for a one-hour slot.
- ●Location
- Tokyo Office (4-minute walk from Asakusabashi Station)
※After completing the necessary procedures, please go to the share house on your own.
Kansai Area
- ●Available Time
- Tuesday to Saturday, between 11:00 and 17:00 for a one-hour slot
- ●Location
- On-site at the share house you will be moving into.
Changing Rooms or Share Houses
Changing rooms or share houses before moving in
- 1）From the confirmation of your reservation to up to 8 days before the rent commencement date*
- You can make changes by paying the fees listed below. *Please note that room or house changes may not be possible before the rent commencement date when applying a campaign.
- 2）From 7 days prior to the rent commencement date until the day of move-in
- No changes can be accommodated.
※Typically, the day rent starts will be the same as your move-in date. However, in certain situations, the day rent starts may differ from your move in date. Due to our rental policy, rental payments must begin no later than two weeks after your reservation for an already available room, or no later than two weeks after the room becomes available. If you reserve a room early in advance, please note your rent may start before your actual move-in date.
Changing rooms or share houses after moving in
You can make changes by paying the fees listed below.
However, to foster a sense of community, we kindly ask that you maintain a minimum stay of 30 days in one share house.
Fees related to the room/ share house changes
- Change of share house
- 15,000 yen
- Change of room
- 5,000 yen
Cancellation Policy
For cancellations made from the confirmation of the reservation to 8 days prior to the rent commencement date*
A cancellation fee of 30,000 yen will be charged from the amount already paid.
（If payment has not been made yet, a cancellation fee of 30,000 yen will be required.）
For cancellations made less than 7 days prior to the rent commencement date*
Unfortunately, we cannot provide refunds for the initial payment, rent, utilities, bedding rental, etc.
（If payment has not been made yet, the full amount will be required as a cancellation fee.）
Move-out Process in 3 Steps
- Submit a Move-out Request Form
- Please submit the move-out request form at least 30 days prior to your desired move-out date. You can find the Move-out form by clicking here.
Move-out Request Form
- Payment for the Final Month
- Move out
We recommend reviewing our FAQ page for any additional questions you may have.
