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FAQ

  • Can I move-in even though I cannot speak local language?
    There are many tenants at Borderless House who may not speak the local language, have recently started learning it, or are visiting the country for the first time. Additionally, the local housemates who move into Borderless House have a keen interest in foreign languages and cultures. Many of them prefer using English in their daily lives. Your housemates will be more than willing to assist you in challenging situations, and it's not uncommon for people to experience improvements in their language skills after moving in. Don't worry!
    BORDERLESS HOUSE KOREA
    There are many tenants at Borderless House who may not speak the local language, have recently started learning it, or are visiting the country for the first time. Additionally, the local housemates who move into Borderless House have a keen interest in foreign languages and cultures. Many of them prefer using English in their daily lives. Your housemates will be more than willing to assist you in challenging situations, and it's not uncommon for people to experience improvements in their language skills after moving in. Don't worry!
    BORDERLESS HOUSE TAIWAN
    There are many tenants at Borderless House who may not speak the local language, have recently started learning it, or are visiting the country for the first time. Additionally, the local housemates who move into Borderless House have a keen interest in foreign languages and cultures. Many of them prefer using English in their daily lives. Your housemates will be more than willing to assist you in challenging situations, and it's not uncommon for people to experience improvements in their language skills after moving in. Don't worry!
  • How much does it cost to move in?
    Initial fee 50,000 yen (30,000 yen key money and 20,000 yen deposit are included) and the first month's rent and utility fee have to be paid within three business days after the reservation is confirmed. If you would like to rent the bedding set, there is an additional one-time rental fee - 9,000 yen. (Bedding set includes sheet, mattress pad, futon, futon cover, pillow, pillow cover, and blanket.)

    *Rent and utility for the first month are calculated on a pro-rated basis from the day you move in.
    *If the room you reserved is currently available, your rent starts 2 weeks after you sent us the reservation at the latest. If the room will be available from a certain day, your rent will start 2 weeks after the available day at the latest.
    *Restoration Fee 5,000 yen~10,000 yen will be deducted from the deposit, depends on the duration of your stay.
    BORDERLESS HOUSE KOREA
    We ask for an initial fee of 800,000won total, consisting of 300,000won management fee and 500,000won deposit within 3 business days after your reservation is confirmed.
    Management fee is non-refundable and this is covering the maintenance of the house and other support we give our tenants. Deposit is refundable so we will give this back to you on your moving out day if there is no problem.
    This initial fee has to be paid within three days after the reservation was confirmed. In case you are renting a bedding set from us, there is an additional one-time rental fee of 60,000 won. Rent and utility of the first month (calculated on a pro-rated basis from the day of your move-in) has to be paid by your move-in day.
    BORDERLESS HOUSE TAIWAN
    The initial fee totals 6,500 NTD, including a management fee of 1,500 NTD and a deposit of 5,000 NTD. Please complete the payment within one day after receiving the confirmation email of your reservation.
    ※The rent and utility fees for the first month (calculated from the move-in day until the end of the month) must be paid on the move-in day.
    ※If the room you reserved is currently available, your rent will begin to be calculated from 14 days after you sent us the reservation at the latest. If the room becomes available on a specific date, your rent will start to be calculated from 14 days after that available date at the latest.
  • What is the minimum contract length? What if my move-out date is not decided yet?
    The minimum stay duration is one month, with an initial contract typically spanning approximately 11 months. You have the flexibility to tailor the contract length to your needs during this period. Should you wish to move out, we kindly request a 30-day advance notice, which can be submitted via the move-out request form on our website. If you're considering renewal, we ask for a 60-day notice before the contract's expiration date. Therefore, you need not finalize your precise move-out date on the day of your move-in.
    BORDERLESS HOUSE KOREA
    Minimum staying required is one month. Except for the one month's contract, the contract period will be for 1 year. However, you can move out by giving us 30 days moving out notice regardless of the remaining. For renewal of the contract, you can renewal by giving us the notice by 45 days before the contract terminate day.
    So there is no need to have your exact move-out date decided on your move-in day.
    BORDERLESS HOUSE TAIWAN
    The minimum rental period is one month. Typically, contracts are signed for one year. You have the flexibility to tailor the contract length to your needs during this period. If you plan to move out, please make sure to submit a move-out form through the official website at least 30 days in advance. Therefore, you do not need to decide on your move-out date in advance. Of course, If you have already determined your date, you can submit a move-out form to us in advance.
  • Can I move-in together with my friend or partner?
    Since we are trying to create a family-like community in each house, unfortunately we do not allow two people moving in together as a couple or married couple. You can move in the same house together with your friend, but staying in the same room is not allowed. *Depending on the number of friend(s) you want to move in with, you may be asked to move in to different houses.
    BORDERLESS HOUSE KOREA/BORDERLESS HOUSE TAIWAN
    Since we are trying to create a family-like community in each house, unfortunately we do not allow two people moving in together as a couple or married couple. You can move in the same house together with your friend, but staying in the same room is not allowed.
  • Is there an age limit? Can underage persons move-in too?
    In order to create a living environment where tenants of similar age groups can interact closely and actively, BORDERLESS HOUSE has the following age restrictions.
    Japan: 18 to 39 years old
    Korea and Taiwan: 18 to 35 years old
  • Can my friends or family stay overnight?
    You are welcome to have visitors during the day(up to 12PM), but out of consideration towards your housemate’s privacy, security and daily life rhythm, having someone stay overnight is strictly prohibited.
    BORDERLESS HOUSE KOREA
    Inviting any male friend or family is strictly prohibited in female-only houses. You are welcome to have visitors during the day with all housemates' permission, but having someone overnight is also prohinited for other's privacy and security.
    BORDERLESS HOUSE TAIWAN
    You are welcome to have visitors during the day. However, to respect your housemates' privacy, security, and daily routines, overnight guests are strictly prohibited.
  • What kind of facilities and equipment is provided? Is there an iron?
    The common space is equipped with basic home electronics such as an air conditioner, TV, washing machine, refrigerator, microwave, toaster, rice cooker, kitchen utensils such as frying pans, pots and cutlery etc.
    *There is no common hair dryer or iron provided.
    Some houses are equipped with a dryer as well. Please check the house’s website for details.
    In each individual room, there is a desk, chair, a storage box for clothes, a book shelf, a desk light, and a garbage bin.
    BORDERLESS HOUSE KOREA
    The common space is equipped with basic home electronics such as an air conditioner, TV, washing machine, refrigerator, microwave, toaster, rice cooker, kitchen utensils such as frying pans, pots and cutlery etc.
    *There is no common hair dryer or iron provided.
    Some houses are equipped with a dryer as well. Please check the house’s website for details.
    In each individual room, there is a desk, chair, a storage box for clothes, a book shelf, a desk light, and a garbage bin.
    BORDERLESS HOUSE TAIWAN
    The common space is furnished with essential home appliances including an air conditioner, TV, washing machine, refrigerator, microwave, rice cooker, and basic kitchen utensils like frying pans, pots, and cutlery, etc. Additionally, some houses are equipped with a dryer.
    In each individual room, there is a desk, chair, a desk lamp, a storage box, an extension cord, and a waste bin.
    ※For specific details, please refer to the house's website.
    ※Please note that there are no shared hair dryers or irons provided.
  • How does everyone deal with house cleaning and throwing away the garbage?
    There is no cleaning service that takes care of the house cleaning or throwing away the garbage. Instead, rules are made among the housemates to cooperate with the cleaning. Our staff will also visit the house to check the environment.
    BORDERLESS HOUSE places great importance on providing opportunities for mutual communication. Therefore, we hope that housemates can come to understand each other's values and cultures through daily activities such as assigning cleaning duties.
    BORDERLESS HOUSE KOREA
    There is no cleaning service that takes care of the house cleaning or throwing away the garbage. Instead, rules are made among the housemates to cooperate with the cleaning. The only exception is the largest house, Chungjeongno1 house, where a cleaning service comes at fortnightly intervals.
    BORDERLESS HOUSE places great importance on providing opportunities for mutual communication. Therefore, we hope that housemates can come to understand each other's values and cultures through daily activities such as assigning cleaning duties.
    BORDERLESS HOUSE TAIWAN
    BORDERLESS HOUSE doesn't provide cleaning or garbage disposal services, but we have established cleanliness policy. All cleaning and garbage disposal tasks are carried out through collaborative efforts among the housemates. We kindly ask all housemates to adhere to these guidelines.
    BORDERLESS HOUSE places great importance on providing opportunities for mutual communication. Therefore, we hope that housemates can come to understand each other's values and cultures through daily activities such as assigning cleaning duties.
  • Is there a curfew?
    There is no curfew, so you are free to come and go from the house, just be mindful not to disturb your housemates.
  • When I want to move out until when and how do I have to notify my move-out? Is there a penalty fee for canceling the contract?
    Please send us an official MOVE-OUT notice through the
    Moving-out request form
    on our website. Your move-out request will be confirmed after we receive your official move-out request form.
    ※Please note, if we receive your official move-out request form less than 30 days, at least 30-day rent and utilities will be charged from the day you send us an official move-out request form, but you can still move out on your expected day.

    Please see the following information of notice day and calculation of the payment
    • If we receive your move-out request form at least 30 days before your move-out day → There's no additional fees will be charged.
    • If we receive your move-out request form less than 30 days before your move-out day → At least 30-day rent and utilities will be charged from the day you send us an official move-out request form.

    *Restoration Fee 5,000 yen~10,000 yen will be deducted from the deposit, depends on the duration of your stay.
    BORDERLESS HOUSE KOREA
    Please send us an official MOVE-OUT notice through the
    Moving-out request form
    on our website. Your move-out request will be confirmed after we receive your official move-out request form.
    ※Please note, if we receive your official move-out request form less than 30 days, at least 30-day rent and utilities will be charged from the day you send us an official move-out request form, but you can still move out on your expected day.
    BORDERLESS HOUSE TAIWAN
    Please send us an official MOVE-OUT notice through the
    Moving-out request form
    on our website. Your move-out request will be confirmed after we receive your official move-out request form.
    ※Please note, if we receive your official move-out request form less than 30 days, at least 30-day rent and utilities will be charged from the day you send us an official move-out request form, but you can still move out on your expected day.