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About making a Reservation

  • How soon can I move-in after making a reservation?
    The screening process and other formalities take up some time, but we will do our best to help you move-in on your preferred move-in date!
    BORDERLESS HOUSE KOREA
    You cannot move in on the same day you sent us the reservation. The procedure takes at least one week.
  • How much does it cost to move in?
    Initial fee 50,000 yen (30,000 yen key money and 20,000 yen deposit are included) and the first month's rent and utility fee have to be paid within three business days after the reservation is confirmed. If you would like to rent the bedding set, there is an additional one-time rental fee - 8,000 yen. (Bedding set includes sheet, mattress pad, futon, futon cover, pillow, pillow cover, and blanket.)

    *Rent and utility for the first month are calculated on a pro-rated basis from the day you move in.
    *If the room you reserved is currently available, your rent starts 2 weeks after you sent us the reservation at the latest. If the room will be available from a certain day, your rent will start 2 weeks after the available day at the latest.
    *Restoration Fee 5,000 yen~10,000 yen will be deducted from the deposit, depends on the duration of your stay.
    BORDERLESS HOUSE KOREA
    We ask for an initial fee of 800,000won total, consisting of 300,000won management fee and 500,000won deposit within 3 business days after your reservation is confirmed.
    Management fee is non-refundable and this is covering the maintenance of the house and other support we give our tenants. Deposit is refundable so we will give this back to you on your moving out day if there is no problem.
    This initial fee has to be paid within three days after the reservation was confirmed. In case you are renting a bedding set from us, there is an additional one-time rental fee of 60,000 won. Rent and utility of the first month (calculated on a pro-rated basis from the day of your move-in) has to be paid by your move-in day.
    BORDERLESS HOUSE TAIWAN
    We ask initial fee before the reservations have been confirmed, please pay $6,500 initial fee within two days after you received the payment details from us. The initial fee is including $1,500 management fee (not refundable) and $5,000 deposit (refund when moving out).
    *If the room you reserved is currently available, your rent will start to calculate from 14 days after you sent us the reservation at the latest. If the room will be available from a certain day, your rent will start to calculate from 14 days after the available day at the latest.
    Rent and utility of the first month (calculated on a pro-rated basis from the day of your move-in) has to be paid by your move-in day.
  • What payment methods do you offer?
    There are three payment methods: Bank transfer (domestic/oversea transfer), GMO payment (by credit card online or by cash at a convenience store) . *Cash payment at a convenience store is only for foreign tenants.
    BORDERLESS HOUSE KOREA
    There are three payment methods: paying via domestic or international bank transfer, Peer to peer transfer Transferwise (1.5% transfer charge), or in cash at our office in Seoul (Hapjeong). If you would like to use your credit card, please pay via Transferwise or other peer to peer transfer system. (We do not accept fees via PayPal.)
    BORDERLESS HOUSE TAIWAN
    TWe offered three different payment methods that you can choose: paying via domestic bank transfer, INSTO (online credit card system), or in cash at our office in Ximen station. *If you would like to pay with your credit card, please contact our staff to get your INSTO payment link.
  • What is the minimum contract length? What if my move-out date is not decided yet?
    Minimum staying is one month. We make 1 year contract at first, then you can adjust the term of your contract by giving us 30 days moving out notice or 45 days renewal notice regardless the remaining contract.
    So there is no need to have your exact move-out date decided on your move-in day.
    BORDERLESS HOUSE KOREA
    Minimum staying required is one month. Except for the one month's contract, the contract period will be for 1 year. However, you can move out by giving us 30 days moving out notice regardless of the remaining. For renewal of the contract, you can renewal by giving us the notice by 45 days before the contract terminate day.
    So there is no need to have your exact move-out date decided on your move-in day.
    BORDERLESS HOUSE TAIWAN
    The minimum staying is for one month. We make a 1-year contract at first, then you can adjust the term of your contract by giving us 30 days moving out notice before you move out or 45 days renewal notice to extend your contract.
    So there is no need to have your exact move-out date decided on your move-in day.
  • Can I see the room before making a reservation?
    It is possible to do a room-viewing before moving in. Please send us your room-viewing request from the website of the house of your choice.After reviewing the form, we will talk directly via phone or Skype call before arranging the actual room-viewing.*It is necessary to arrange the room-viewing at least on the day before the viewing, so please apply a few days in advance. If you are in a hurry, please contact us via phone.
  • Can I move-in together with my friend or partner?
    Since we are trying to create a family-like community in each house, unfortunately we do not allow two people moving in together as a couple or married couple, or an individual married person moving into Borderless House.
  • Is there an age limit? Can underage persons move-in too?
    Our goal is to build closely tied communities of tenants in more or less the same age group, and our tenants to be able to communicate and socialize actively. That is why we have an age limit from 18 to 35 years. It is possible to move-in as long as the person is a high-school graduate, or below 35 years old.
  • Is there any possibility that I might not be able to move into the house I sent reservation for?
    Since it is a first-comes-first-serve rule, there is a case that we cannot offer you the room of your first preference when we already have received a reservation from another person. The reservation request officially proceeds after the screening process is done for each applicant.
    BORDERLESS HOUSE JAPAN
    For the purpose of giving our customers equal opportunities to reserve the room, our reservation system is first come first served. If there is someone sends us the reservation form before you, we will put you on the waiting list or recommend other houses to you.
  • Is there a screening process? And what does it include?
    After receiving a reservation, we have a screening process. Unfortunately, we cannot disclose any content or details of the screening. Thank you for your understanding.
  • Is it possible to make a corporate contract?
    Yes. If you would like to make a corporate contract, please let us know after making the reservation.
    BORDERLESS HOUSE TAIWAN
    No. We don't offer the corporation contract. But if you need a tax ID number on the receipt, please inform our staff first.
  • At what timing is it possible to make a reservation?
    You can apply to any room as long as it is currently available or becomes available soon.
    However, according to our system, in case of a currently available room the rent for the room starts from two weeks after the day the reservation was made. In case of a room becoming available soon, the rent starts from two weeks after the day the room becomes available. This is the case even if the actual move-in day is on a later date.
    1.When reserving a room that is currently available
    If you reserve the room on June 1st, the rent will start from June 15th (two weeks after June 1st), even if your move-in is on a later date.
    2.When reserving a room that is scheduled to become available soon
    If you make a reservation on June 1st for a room becoming available from July 20th, the rent will start from August 3rd (two weeks after July 20th), even if your move-in is on a later date.
  • How can I make a reservation? Can I apply from overseas?
    Go to each house page, you can see the 'Reservation' button on the right side under the 'Room' information. Click on it and send us the official reservation form. After receiving your application, we will arrange the phone/Skype call with you to confirm the details of your reservation. Please pay the initial fees and first-month rent and utilities, ans upload your ID photo within 3 days after the call. Your reservation will be completed after the above processes.
    After that, please pay the initial fee and submit a photo of your ID within three business days.Once we have confirmed these, we will enter the screening process (usually 1-3 days), after which the reservation will be finalized.
    Up until your move-in day, we can discuss and take care of everything necessary online, so it is not a problem to apply from overseas.
    BORDERLESS HOUSE TAIWAN
    If you have decided on your room of choice, please apply from the house’s website. Under 'Vacancy Information', there is a 'Reservation' button on the right side of each room’s column, which will lead you to the link of the reservation form. After reviewing the form, we will arrange a call via phone or Skype to discuss the details with you directly.
    After that, please pay the initial fee and submit a photo of your ID within three business days.Once we have confirmed these, we will enter the screening process (usually 1-3 days), after which the reservation will be finalized.
    Up until your move-in day, we can discuss and take care of everything necessary online, so it is not a problem to apply from overseas.
  • What happens when I have to cancel?
    ※If you cancel the reservation from the day you receive the confirmation mail to 8 days prior to your move-in day, cancellation fee 30,000 yen will be charged.
    ※If you cancel the reservation from 7 days to your planned move-in date, the initial fee, rent and utilities for your first payment will not be refunded. Thank you for your understanding.
    BORDERLESS HOUSE KOREA
    ※If you cancel the reservation from the day you receive the confirmation mail to 8 days prior to your move-in day, cancellation fee 300,000 won will be charged.
    ※If you cancel the reservation from 7 days to your planned move-in date, the initial fee, rent and utilities for your first payment will not be refunded. Thank you for your understanding.
    BORDERLESS HOUSE TAIWAN
    The initial fee will not be refunded if you cancel your reservation.
  • Can I change my reservation to another house later on?
    That's possible. However, once your reservation is confirmed after the confirmation mail, there is 15,000 yen House Change Fee will be charged if you want to change your reservation to a different house.
    BORDERLESS HOUSE TAIWAN
    That's possible. However, once your reservation is confirmed after the confirmation mail, there is 1,500 NTD House Changing Fee will be charged if you want to change your reservation to a different house.

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