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TENANT INQUIRY FORM

House equipment

Please check the troubleshooting guide before sending us the inquiry. e.g you cannot use hot water, smell bad from AC, or the sink is clogged

Troubleshooting

To help us give the best possible service, we'll ask you to provide a brief description of your issue. After sending us the inquiry form, we will contact you within 2 business day.

Our system is currently having an error to send emails to the address provided by hotmail・livemail・outlook.
Please use the email address provided by other companies (Gmail, yahoo, ...etc.), or refer to the link to solve the problem.
If you don't hear from us for more than 2-3days, please contact us via Skype or call. Thank you.

Business hours MON-SAT/Holidays 11:00~17:00
※As for the Internet problem, please attach photos of the router and router's cable as well.