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Thank you for staying with
Borderless House!

We are glad if your experience here at Borderless House was something meaningful. We hope you enjoy the rest of your stay with your housemates.

- From all of Borderless House staff

Please fill out the Moving-out request form and send it.
Our staff will visit your house and do the check-out including receiving the key, refunding the deposit, and checking the room`s facilities for any damage. Please decide your convenient move-out day.
If you are moving out in the middle of a month, the rent and utility will be calculated per day. We will inform you about the total amount. Please pay it until the usual deadline.
Please make sure to read all the instructions before sending the notice.


Our system is currently having an error to send emails to the address provided by hotmail・livemail・outlook.
Please use the email address provided by other companies (Gmail, yahoo, ...etc.), or refer to the link to solve the problem.
If you don't hear from us for more than 2-3days, please contact us via Skype or call. Thank you.

If you have a mobile phone, please write your mobile phone number.
In Tokyo, room inspection is required for your check out (online or at the house).
Available from Monday to Saturday 11:00/14:00/16:30
※On Tuesday, room inspection is available from 14:00/16:30
Kansai(Osaka, Kyoto, Kobe): Self check out without our staff by11AM.

Futon Rental*

You do not need to wash the futon set. Please return the futon in the state it was when you received it. (If it was delivered in a bag, please put it back in the bag.)

How long have you stayed at Borderless House?*


In order to provide our tenants with better services, we would appreciate it if you could fill out the questionnaire.


Reason for Moving Out (Please select up to 3)*

■About the community and life in the share house

On a scale of 1 to 10, how satisfied are you with living with your housemates? (1 is Very dissatisfied; 5 is Very satisfied )*

Please tell us why.

■Satisfaction with the property and facilities

Please let us know your level of satisfaction with each part.

Satisfaction with living room facilities(1 is Very dissatisfied; 5 is Very satisfied)*

Satisfaction with kitchen facilities(1 is Very dissatisfied; 5 is Very satisfied)*

Satisfaction with shower room/toilet/washbasin facilities(1 is Very dissatisfied; 5 is Very satisfied)*

Satisfaction with bedroom facilities(1 is Very dissatisfied; 5 is Very satisfied)*

Please let us know any other feedback regarding the facilities.

Among our staff members, who gave you the most strong impression? Is there any stories between you and our staff that you can share with us?*

Kindly give some advice to our potential tenants who are considering moving into Borderless House! Tell us about the most impressive thing during your stay. Or have you learned or had any change of your way of thinking after staying at Borderless House?*

We may upload your comments on our website as reviews. Thank you for your understanding.

BORDERLESS HOUSE provides a platform that for the tenants who are already moved out would still have the opportunities of international exchange and keep connecting the world. We would also like to invite you to join our events and special programs.
Would you like to receive the latest information from BORDERLESS HOUSE?*

Thank you for your cooperation!